Event Security in the Security Industry
About Course
This e-learning course introduces learners to the core principles of delivering excellent customer service within a security role. Effective communication, calm conflict management, and professional behaviour are essential for ensuring safety and building trust with the public.
Whether you’re new to the industry or enhancing your skills, this 2-hour course is ideal for anyone working in security environments that involve direct contact with members of the public.
Course Content
Unit 1 Preparation for Security & Safety at Events
Unit 1 Preparation for Security & Safety at Events
00:00
Unit 2 Control the entry, exit and movement of people at events
Unit 3 Monitor people and respond to crowd problems at events
Unit 4 Respond to accidents & emergencies at events
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