Negotiation Skills – Online Course
CPD Approved | Duration: Approx. 45 minutes
Course Overview
Negotiation is a vital skill used every day in the workplace—from making business deals to managing team expectations or resolving conflicts. Whether you’re leading a project, managing staff, or securing a contract, the ability to negotiate effectively can have a huge impact on your success.
This Negotiation Skills course provides a clear and practical introduction to the core principles of negotiation. You’ll learn the stages of a successful negotiation, the strategies involved, and how to apply these techniques to achieve mutually beneficial outcomes.
Who Should Take This Course?
✅ Business professionals
✅ Managers and team leaders
✅ Sales and procurement teams
✅ Anyone looking to enhance their interpersonal and communication skills
Learning Outcomes
✔ Understand what negotiation is and when to use it
✔ Identify the key stages of a negotiation process
✔ Recognise different negotiating positions and strategies
✔ Apply practical techniques to become a more confident and effective negotiator
Course Modules & Assessment
| Module | Title | Pass Mark |
| 1 | What is Negotiation? | 70% |
| 2 | The Key Negotiation Stages and Skills | 70% |
| 3 | Negotiating Positions | 70% |
| 4 | The Negotiation | 70% |
🎓 Certificate awarded upon completion
♻️ Unlimited exam retakes
Course Benefits
- 🧠 Gain confidence in professional discussions and deal-making
- 📈 Improve business results through collaborative negotiation
- 🤝 Build stronger relationships with clients, colleagues, and stakeholders
- 💻 Study anytime, anywhere with flexible online access
Further Learning Recommendations
📘 Leadership Skills
📘 Conflict Resolution
📘 Time Management
📘 Managing Meetings
System Requirements
- Browser: Latest version of Chrome, Firefox, Safari, or Edge
- Video: Up-to-date video drivers
- Memory: Minimum 1GB RAM
- Internet: Broadband connection (3Mb+)
