Handling Information in a Care Setting – Online Course
📜 CPD Approved | 🔐 100% online training | 💬 Essential for data protection in care | ⏱ Duration: 20 minutes
Course Overview:
In any care setting, trust and confidentiality form the foundation of effective care. The secure and appropriate handling of personal information is not only a professional responsibility but also a legal obligation under various data protection laws.
This short yet essential CPD-certified course introduces learners to best practices in managing sensitive information within care environments. It explores the role of confidentiality in building trusting relationships, explains relevant terminology like ‘consent’ and ‘need to know’, and outlines the legislation surrounding data protection in health and social care.
Key Skills Gained:
- Understanding the importance of confidentiality in a care setting
- Recognising how to handle, store, and share personal and sensitive information
- Understanding key terms such as ‘need to know’, ‘informed consent’, and ‘data security’
- Awareness of relevant legislation and regulatory requirements
- Knowing when and how to seek support or escalate information-handling concerns
- Developing confidence in managing data and documentation professionally
Course Modules:
| Module | Name | Pass Mark |
| 1 | Legislation | 70% |
| 2 | Putting it Into Practice | 70% |
Learning Objectives:
By the end of this course, learners will be able to:
✅ Define the importance of secure information handling in care
✅ Describe how confidentiality supports trust and effective care delivery
✅ Identify legal responsibilities under GDPR and the Data Protection Act
✅ Know when to access support for information-handling queries
✅ Apply principles of information security in day-to-day care practice
Target Audience:
- Care workers in residential or domiciliary settings
- Support staff and healthcare assistants
- Team leaders and care coordinators
- Social workers and community carers
- Anyone handling personal or sensitive data in care services
System Requirements:
- Browser: Latest version of Chrome, Firefox, Edge, or Safari
- Video: Up-to-date video drivers
- Memory: 1GB+ RAM
- Internet: Broadband connection (3Mb+ recommended)
Enrol Today
This course ensures care workers understand how to handle, store, and share information responsibly, in line with GDPR, Data Protection Act 2018, and CQC expectations.
