Description
Duty of Care – Online Course
📜 CPD Approved & Certified | 🤝 100% online | 🛡️ Essential training for safe and ethical care | Duration: 50 minutes
Course Overview:
In the health and social care sector, duty of care is more than a legal responsibility — it’s a core value that protects the wellbeing, rights, and safety of the people you support. This CPD-certified course provides an essential introduction to duty of care, helping care professionals understand how to apply this principle in everyday practice.
Learners will explore how duty of care impacts their decision-making, how to handle dilemmas or conflicts between choices, and how to seek appropriate support and advice. The course also includes practical guidance on responding to complaints professionally and constructively.
This course is ideal for anyone working in care who needs to understand their professional and legal responsibilities when supporting service users..
Key Skills Gained:
- Understanding the definition and importance of duty of care in care settings
- Recognising how duty of care applies to day-to-day responsibilities
- Managing dilemmas and balancing competing interests safely and ethically
- Knowing where to seek help and advice when challenges arise
- Handling complaints in a way that maintains trust and meets organisational standards
- Promoting a culture of respect, safety, and accountability
Course Modules:
| Module | Name | Pass Mark |
| 1 | The Course Structure | N/A |
| 2 | The Implications of Duty of Care | 70% |
| 3 | How Duty of Care Affects Your Work | 70% |
| 4 | Duty of Care Dilemmas | 70% |
| 5 | Resolving Dilemmas: Support and Advice | 70% |
| 6 | How to Respond to Complaints | 70% |
Learning Objectives:
By the end of this course, learners will be able to:
✅ Define duty of care and explain its significance in health and social care
✅ Apply duty of care in real-world situations involving service users
✅ Recognise and respond to dilemmas with professionalism and integrity
✅ Seek advice and support when faced with challenging situations
✅ Respond to complaints effectively, respectfully, and within policy guidelines
Target Audience:
- Health and social care workers
- Residential and domiciliary care staff
- Support workers and personal assistants
- Volunteers and professionals working with vulnerable people
- Anyone delivering care services in regulated or informal settings
System Requirements:
- Browser: Latest version of Chrome, Firefox, Edge, or Safari
- Video: Up-to-date video drivers
- Memory: 1GB+ RAM
- Internet: Broadband connection (3Mb+ recommended)
Enrol now or contact us for group bookings and care compliance packages
